Home · Contact
Let's talk — in person, on a video call, or right now in chat
A real consultant answers, not a bot. Declared SLA: under 2 hours during business hours. No call centre.
4 ways to reach us
The team
Sales consultant
Consultant · av/estate
Demo profile. In a real installation this space shows the agent's name, role, bio and contact details.
045 0000000
Rentals consultant
Real estate agent
Demo profile. In a real installation this space shows the agent's name, role, bio and contact details.
045 0000000
Valuations
Real estate agent
Demo profile. In a real installation this space shows the agent's name, role, bio and contact details.
045 0000000
Property marketing
Real estate agent
Demo profile. In a real installation this space shows the agent's name, role, bio and contact details.
045 0000000
Back office
Real estate agent
Demo profile. In a real installation this space shows the agent's name, role, bio and contact details.
045 0000000
Write to the team
Office
AddressVia Giotto 3, Castelnuovo del Garda (VR)
Phone045 0000000
Emailinfo@avestate.demo
Hours9-13 / 15-19
Saturday9am-1pm (by appt.)
Parkingfree, right outside
How quickly we respond
declared response times
WhatsApp23 minutes
Contact form38 minutes
Missed call42 minutes
Email1h 47min
Reviews · total transparency
★★★★★
"Bought a villa in Peschiera. The agency handled everything, from the first viewing to the notarial deed, communicating in English and German with my husband. The land-registry check done before the preliminary contract saved us €18,000 in unexpected costs."
★★★★★
"Sold my apartment in Castelnuovo in 38 days. The owner dashboard for seeing viewings and leads in real time is something no other agency I contacted offered. Total transparency."
★★★★☆
"Good overall experience. The bank paperwork took a bit longer than expected (3 weeks vs. the 1 promised), but the consultant kept us informed throughout. Promises made, promises kept — even the small hiccups were flagged honestly."
Frequently asked questions
Can I book a property viewing directly from WhatsApp?
Yes, send us the listing link (either the av/estate page or a third-party portal) plus 2-3 time slots. We confirm within 2 hours during business hours. On Luxury listings we also offer evening viewings by appointment.
Do you speak German / English?
The team covers fluent English and basic German. For a call in fluent German you can book a dedicated slot with a freelance native-speaker partner who has years of experience in the Garda market.
Do you work across the whole Garda area or only in Castelnuovo?
12 municipalities: Castelnuovo, Peschiera, Lazise, Bardolino, Garda, Cavalcaselle, Sandrà, Pacengo, Sona, Sommacampagna, Monzambano, Ponti sul Mincio. For areas outside this zone (Sirmione, Salò) we work with local partners on a split-commission basis.
What does the first consultation cost?
Always free, video calls included. We receive qualified requests and invest the time because 80% of our mandates come after 1-2 no-obligation exploratory meetings.
Are you contacting me from unknown numbers?
No. Our only public contacts are the 3 direct mobile numbers listed on this page plus 045 0000000. If you get calls from other numbers claiming to be "av/estate", it isn't us — please report it to us.
Do you keep my data?
Yes, in line with our privacy policy, updated March 2026. Separate consent categories: contact (required to reply to you), newsletter (optional, opt-in), buyer-match alerts (optional, opt-in). The right to erasure can be exercised with one click via the link at the bottom of every email. Data controller: av/estate · operated by Alessandro Veneziano for the AVstudio demo, VAT 04938450238.